We offer free shipping on all orders over $20 and we can ship to virtually any address in the world except within South Korea. A flat shipping rate at only $5 will be added to orders under $20.
All orders are shipped with First-Class Package International Service with an estimated delivery time of 1-2 weeks. A unique tracking number will be assigned to your order when shipped.
All orders are sent directly from our own warehouse in South Korea. Therefore, local taxes and fees may apply in your destination country. Please note that there may be local restrictions on certain products.
You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.